Thank You for Your Feedback!

We recently completed a survey, in which we asked you, our Academy members, for feedback on the content and capabilities of the San Diego Zoo Wildlife Alliance Academy courses and platform. We received an overwhelming response, and many helpful comments and suggestions.

This is what we heard:

  • You primarily use the Academy for staff development.
  • You choose SDZWA Academy for the specialized content on species and animal care.
  • You want to see new courses focus on animal care, leadership development, and conservation.
  • You would love to see more aquatic content.

We also appreciated all the comments you shared. Here are a few of the notable ones:

  • “Create-a-Course is an amazing tool.”
  • “Content is invaluable to volunteers.”
  • “Courses offer professional development for all staff—from new employees to veterans.”
  • “Courses provide a great foundation for learning about animal welfare and specific species.”
  • “Having access to courses at any time—from anywhere—is critical.”

We will put all this feedback to good use, and work to improve the Academy. We are already seeking partners in the aquarium space to collaborate with us on new content. We recently provided all Academy members with access to SDZWA Library Animal Fact Sheets & Research Guides. These are an amazing resource, providing detailed information on hundreds of species. We now provide a direct link for individuals to register for the Academy, and we are working to make our newsletter more relevant and accessible. We are also doing a lot of work behind the scenes to make your overall experience as an Academy member more efficient and valuable.

Thank you again for taking the time to respond to the survey. As always, let us know if you have any other questions or comments. Contact us at

Your SDZWA Academy Team